Jobs

Looking for a career in the climbing industry? View out list of job vacancies below.

Personal Trainer and Gym Instructor

Part Time

The Business:

  • The Font is a growing bouldering gym business with two current locations in Wandsworth and Borough, and plans for expansion.

Our Mission:

  • We provide inspiring spaces for the climbing community to climb, train, and connect.

Our Customer Service Values:

  • Friendly: Offering a warm welcome to every customer.
  • Fun: Never taking ourselves too seriously.
  • Inclusive: Treating everyone fairly and equally.

The Role: Personal Trainer/Gym Instructor

  • Reporting to: Gym Manager or Head of Fitness
  • Pay: Self Employed/competitive class rate
  • Hours: Full-time or part-time positions available

The Role for GYM INSTRUCTOR AT BOROUGH:

  • Exercise Instruction: Provide expert guidance and instruction on conventional weightlifting, free weights, and all other aspects of a well-rounded personal training session.
  • Member Engagement: Build strong relationships with members, ensuring they have a positive and effective fitness experience, whether in a class or a PT session.
  • Safety: Maintain a safe training environment, educate members on proper exercise techniques, and ensure safe equipment usage.
  • Nutritional Guidance: Offer basic nutritional advice and encourage members to maintain a well-balanced diet.

The Role for PERSONAL TRAINER AT BOROUGH:

  • Personalised Training: Design and implement individualized fitness programs based on the unique goals and needs of our members.
  • Exercise Instruction: Provide expert guidance and instruction on conventional weightlifting, free weights, and all other aspects of a well-rounded personal training session.
  • Member Engagement: Build strong relationships with members, ensuring they have a positive and effective fitness experience, whether in a class or a PT session.
  • Safety: Maintain a safe training environment, educate members on proper exercise techniques, and ensure safe equipment usage.
  • Nutritional Guidance: Offer basic nutritional advice and encourage members to maintain a well-balanced diet.

Qualifications for GYM INSTRUCTOR AT BOROUGH:

  • Minimum Level 2 in Gym Instructing for delivering classes
  • Proven experience in gym instruction, with expertise in free weights and functional fitness training.
  • Excellent interpersonal and communication skills.
  • First Aid and CPR certification is a plus.

Qualifications FOR PERSONAL TRAINER AT BOROUGH

  • Minimum Level 2 in Gym Instructing for delivering classes and Level 3 Personal Training qualification for PT sessions.
  • Proven experience in personal training and gym instruction, with expertise in free weights and functional fitness training.
  • Excellent interpersonal and communication skills.
  • First Aid and CPR certification is a plus.

Location:

  • We are recruiting for Fitness Instructor at The Font Borough
  • We are recruiting for Personal trainer at Borough

Pay:

  • All trainers are self-employed and rent gym space from The Font.
  • Classes are paid at a competitive rate with incentives for more clients attending.

Benefits:

  • Opportunities for professional development.
  • Free access to climbing facilities.
  • Discount at the cafe.
  • Inviting workspace to be used between sessions.
  • Discounts with our brand partners.

If you're a passionate and knowledgeable Personal Trainer/Gym Instructor, we encourage you to apply and potentially join our dynamic team to help our members achieve their fitness goals in a unique bouldering gym setting. An interest in bouldering is desirable but not necessary.

Please send your CV and a cover letter detailing your fitness experience and qualifications. We look forward to hearing from you and potentially welcoming you to our community.

If you are interested please submit a CV and covering email stating your preference of Fitness instructor at Borough or PT to Phil philip@philipclaastraining.com by 31/10/2023.

Sales & Membership Associate

Full Time
£26,000 per annum (+ uncapped commission, with realistic on-target earnings being an additional £5k per year)

The Business: The Font is a growing London-based climbing gym business operating 2 sites in Wandsworth and Borough.

Our Mission: Urban bouldering destinations that provide inspiring spaces for the climbing community to climb, train and connect.

Our Customer Service Values: Fundamentally, we aim to provide urban climbing destinations that our customers never want to leave by living and breathing our core service values:

Friendly: Offering a warm welcome to every customer.

Fun: Never take ourselves too seriously.

Inclusive: Treating everyone fairly and equally.

Role: Sales& Memberships Associate

Reporting to: Head of Operations

Pay:£26,000 per annum (+ uncapped commission, with realistic on-target earnings being an additional £5k per year)

Hours: 40 hours per week.

Location: Hybrid (remote and on The Font sites)

Responsibilities: As the Sales & Membership Manager at The Font, you will be responsible for nurturing prospective customers into regular climbers, and managing the administration around sales, booking, and scheduling across The Font’s products:

●Managing The Font’s sales pipeline for all product types (e.g. memberships, coaching, group bookings, etc).

●Using all customer communication channels (call, SMS, and email) to ensure leads are progressed efficiently.

●Managing group booking administration (e.g. schools, corporates, private hire, etc).

●Manage attendance and sales output from key seasonal sales events (in particular, University welcome weeks)

●Gather insight on member cancellations.

●Manage re-activation communications.

●Maintaining regular contact with corporate & group booking customers.

●Triaging coaching requests.

●Managing coaching availability& scheduling.

●Managing coaching booking &payment administration.

Essential skills:

●Customer Service: Friendly, approachable, and attentive to customer needs and inquiries.

●Product Knowledge: A deep understanding of the Font’s services, products, and facilities.

●Communication Skills: Strong verbal and written communication skills.

●Organization: Maintaining accurate records of leads, follow-ups, and sales.

●Time Management: Efficiently managing leads, appointments, and daily tasks.

●Teamwork: Collaboration with colleagues in marketing and operations.

●Resilience: Rejection is a part of sales. Being able to bounce back with a positive attitude.

●Technical Proficiency: Ability to use relevant CRM and Point of Sales systems.

● Problem-solving: Being able to find solutions to customer issues or concerns.

● Goal-oriented: Setting and working toward sales targets and goals.

Benefits

●Free climbing and use of fitness facilities

●Café discount

●Discounts with our brand partners

Please submit a CV and cover email to jonnywhite@the-font.co.uk before the 16th of February 2024